Director of Business Services
The San Diego Workforce Partnership, Inc. (SDWP) is a nonprofit that has worked to close the skills gap and create opportunity since 1974. With over 55 staff, over $30M in annual revenue, and serving over 70,000 individuals last year, we are a team of dynamic, entrepreneurial workforce development professionals that aspire to create value and impact one project at a time.
With this new position, SDWP is building on current programs to begin a new Business Services department with the goal of executing an integrated strategy that provides better, more effective talent services to local employers and sectors that drive San Diego’s local economy.
This department will be led by the Director of Business Services and will oversee and pursue sector-focused funding while also supporting the goals of multiple program departments, including, but not limited to, the youth and adult employment programs, SDWP’s TechHire initiative, direct services operated by contracted partners, and other program services.
We seek a creative, talented leader with strong project management experience to execute this bolder vision of an integrated business services.
Job Duties & Responsibilities:
- Develop and implement a business services team and system that serves SDWP’s programs and clients across a portfolio of business- and jobseeker-facing programs. These programs include some that target adult job seekers and others that target youth job seekers
- Lead, develop, and implement grant-funded programs (funded from various entities including the government – federal, state, and local) to connect employers to skilled workers and visa versa
- Empower a team of managers and specialists and instill accountability among team members to meet/exceed program goals
- Design, write, secure, implement, manage, retain, and evaluate grants and new funding sources
- Serve as expert to guide and provide actionable recommendations in all matters related to business services for SDWP leadership, the Workforce Development Board and Policy Board
- Evaluate business programs, using data to continuously improve current services and develop new workforce development programs that benefit employers
- Work with community partners to develop a coordinated, coherent approach to regional business services efforts, which includes the public workforce system, education and other partners
- Develop relationships and maintain a strong presence with community stakeholders (e.g., public and private employers, education, community-based organizations, researchers, labor and workforce agencies)
- Serve as SDWP spokesperson through public presentations, media appearances and online presence
- Engage employers in workforce development strategies to meet the present and future hiring needs of growing industry sectors
- Maintain thorough knowledge of all programs contractual obligations, including policies and procedures and applicable public workforce system regulations and legislation
- Manage departmental budgets, procurement and operations
- Supervise the planning and execution of events (e.g., business outreach, recruitment events)
- Perform other related duties as assigned
- Minimum of a bachelor’s degree and/or seven years+ management experience required. Master’s degree and/or equivalent management experience preferred;
- Knowledge and experience managing workforce/economic development related programs, business-facing programs (or relevant public sector management experience) highly desired, but not required;
- Demonstrated experience in government program management, grant management and fiscal/budget management;
- Skilled at developing and maintaining collaborative strategic relationships with businesses, government agencies, community groups, and other stakeholders to support program development and implementation;
- Strategically focused—ability to identify strategies, plan for risks, implement effective solutions and drive for continuous improvement
- Mission driven—passionate about promoting and communicating the philosophy, mission and values to external and internal stakeholders
- Exceptionally organized–skilled at tracking, managing, organizing, and ensuring timely completion of projects and assignments – for self and those supervised
- Team oriented–works collaboratively with others and has exceptional capacity for building teams and leading people
- Creative–outstanding ability to identify new and innovative methods, better approaches and integration of best practices
- Results oriented—proven track record of achieving/exceeding goals; accepts feedback constructively
- Excellent verbal and written communication skills—skilled at presenting programs and communicating outcomes
This position is a Level 7 (L7) in SDWP’s career path (levels 0-8). The salary range for (L7) is $90,000 - $130,000. New directors typically start at the low end of this range. SDWP offers a competitive benefits package, generous PTO and 11 paid holidays.